The CFPB issued a “snapshot” of the consumer complaints that it has received from July 2011 to September 2012. The snapshot includes complaints received regarding credit cards, mortgages, bank accounts, and private student loans. Of the almost 20,000 credit card complaints received, the median relief given to the consumer to resolve the compliant was $126. The most common amount needed for resolution was $25.
A copy of the CFPB can be found here:
http://files.consumerfinance.gov/f/201210_cfpb_consumer_response_september-30-snapshot.pdf
